Jun 28, · Definition of Average Handle Time. Average handle time, or AHT, is an important call center metric. In the simplest terms, AHT is the average time it takes to handle a call or transaction from start to finish – from call initiation, to hold time, to talk time, and all the way through to any related tasks an agent must perform post-phone call to resolve that call. Title: AHT Series Rim Exit Device Author: Compaq_Administrator Created Date: 12/30/ PM. Hairdressing and Beauty. If you would like to take part in our competitions you can download the full competition rules and entry forms below: The rules include the details of your regional area competitions and the competition director's contact details.
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