Before you begin your quest to find the next big thing, evaluate these key areas of your Net Promoter program and see if you are using NPS best practices. Dubai Finland Indonesia India United States Indonesia Malaysia United States Singapore United States United States Thailand United Kingdom United States United States Australia Retently Net Promoter Score Benchmarks 4. 27 48 61 3 10 39 62 20 -8 66 8 CustomerGauge conducted a study in and published the average Net Promoter Scores by industries. For example, the Cable and Telecommunications industry’s average Net Promoter Score is at or below Retail, Transportation & Logistics and Wholesale on the other hand get a 50 or more Net Promoter Score on negpoz.com: NPS Benchmarks.
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